At SereS Springs Resort & Spa Singakerta Ubud, we are fully committed to protecting the safety and well-being of children within our resort environment. We recognize our responsibility to safeguard children from harm, abuse, neglect, and exploitation. This Child Protection Policy reflects our adherence to international standards and legal requirements, while upholding the highest levels of care and hospitality.
This policy provides clear guidelines for all resort personnel—including employees, contractors, and volunteers—on their responsibilities to identify, report, and address any concerns regarding child safety and welfare. We follow fundamental principles of zero tolerance for child abuse, respect for children’s rights and privacy, and cooperation with authorities to ensure child protection measures are enforced effectively.
Scope and Responsibilities
Applies to all resort associates who may interact with children during their duties.
Management is responsible for maintaining a secure and compliant environment.
All associates must familiarize themselves with this policy, act with professionalism, and promptly report any concerns.
Training and Awareness
We provide continuous training and awareness initiatives to equip associates with the knowledge and skills to:
Identify signs of harm or abuse.
Take appropriate action in line with reporting procedures.
Ensure confidentiality and respect throughout the process.
Monitoring and Compliance
Through robust guest registration protocols, supervision practices, and collaboration with local authorities, we aim to ensure the safety of all guests and children. Regular review and updates of this policy maintain its relevance and effectiveness, while staff accountability and compliance are emphasized through monitoring and acknowledgment procedures.
Commitment
SereS Springs Resort & Spa Singakerta Ubud is dedicated to creating a safe, inclusive, and protective environment for children. By implementing this policy, we uphold our duty of care, ensuring that children are safeguarded from harm and exploitation while within our resort premises.
Effective Date: 30 November 2023
Ubud, Gianyar, Bali